That’s customer service, so thank you Amazon. However, with a quick phone call to Amazon, they graciously credited our account a portion of what we paid for the couch, for our troubles. This was a bit of a headache as we’d already removed our old furniture, and made arrangements to be home from work that day to accept delivery. We learned around 4pm that it would be delayed until the following Monday. Our delivery was scheduled the day before Thanksgiving. This was so helpful as our last couch was almost impossible to move in and out without dinging walls. The couch itself was very easy to get through doorways since it’s in two pieces and the cushions and legs are removable. It was well packaged in one (very large) box. Beautiful, sturdy, easy to assemble, and priced well. “This couch is everything it is advertised to be. It fits my needs perfectly!” – Richard (Source: Amazon) Overall, super impressed with the quality & price of this couch. The cushions seem stiff enough where it won’t sag easily, but we’ll see how long that’ll last with a few years of wear & tear. so the seat cushions seems to hold my weight fairly well. The height of the back support is decent and shouldn’t be an issue since I’m 5’5″. Each section of the couch is light enough to move around easily, but don’t let that fool you it seems to be made of high-quality leather, cushioning, and has a sturdy frame. I had to separate the chaise & the rest of the couch from the original box in order to fit through my entryway. “I was super happy that this sectional was delivered within 1.5 weeks. With its high-density foam and back support, you will get the comfort you need while enjoying the vibe of the elegant design. Beautiful Italian tanned leather upholstery gives a distinctive presentation while blending the space’s contemporary and natural elements. Installing full grain, pure-aniline leather Napa sectional sofa might be a great way to start creating a relaxed space that helps you unwind and revitalize. Achieving an elegant and sleek living space is easy if you use suitable furniture that blends well with your interior.
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